Product Manager - Fraud

We are not your standard bank, we are a house of innovation! We are part of the team that launched Chase as a new UK bank in 2021, and are now starting on a new initiative with big ambitions. More details will be provided during the interview but for now we can enthusiastically say: It's challenging, it's high stakes, it's fun!

Our team is at the heart of building this new venture, focused on developing products that put the customer at the centre. We have created a new organisation with diverse professionals that come from a wide set of skills, backgrounds, and experiences, including b2b and b2c businesses.

Team members have broad autonomy to collaborate and work in a cross-functional way and we value your opinion in every matter; so, if you are a product manager and you want to get into design work, - please do! Or an engineer and want to do user testing - go for it! Teams own their work end-to-end and we have a flat organisational structure.

Our inclusive culture is hugely important to us, and we are looking for intellectually curious, compassionate people who would like to expand their skills whilst working on an exciting new venture for the firm. We are about bringing new products to market that solve real world problems for real life customers, not just innovation for the sake of innovation. We are human first; we love working with each other, and we need personal connections and in-person bonding. We find we are happier, more motivated, and more productive this way. If this sounds like something that you would like to be a part of, we'd encourage you to read on and apply. Even if the job description isn't an exact match for you, we promise to review your application and let you know if there is anything that might be suitable in the future!
Role overview
We are looking for a Product Manager with experience in developing and implementing identity / payments/ transaction fraud solutions, preferably, in a FinTech environment
Core Responsibilities:

• Conducts market research to identify fraud capabilities available in the market. On boards vendor solutions on banking platform collaborating with compliance, legal and supplier services
• Build requirements to integrate fraud capabilities with product platform and customer journeys'
• Collaborate with cross functional teams to gather requirements, prioritise features, and define user stories for product development
• Develop and maintain a well-groomed product backlog that aligns with the Products strategic goals and vision
• Ensure fraud solution meets regulatory requirement and compliance standards related to fraud prevention
• Measure product performance and track KPIs to identify opportunities for optimization and improvement
• Communicate product updates and roadmap changes to internal stakeholders, including senior management
• Ability to act as a Scrum master

Essential skills/experience :

• Strong understanding of modern fraud prevention concepts, technologies, and best practices
• Experience designing, building and managing fraud management platforms that enable positive user experience, while also managing risk
• Proven experience in building Identity fraud prevention capabilities on digital platforms
• Experience in building a detailed product backlog and run prioritisation meetings with various stakeholders
• Experience in product management, preferably in fraud detection and prevention concepts, technologies, and best practices
• Strong attention to detail and quality, with excellent written and verbal communication

Desirable (but not essential):

• Bachelor's degree with a competitive GPA, preferably with engineering or computer science coursework
• Relevant experience in building SaaS platforms in B2B businesses
• Relevant experience in financial products and financial technology (within or outside banking sector)

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.